Tech Solutions Radio 10.6.13

You can find Podcasts of the 4 most recent Tech Solutions Radio shows on the WCBM Podcast Page or older ones on our Podcast Page. Tech Solutions Radio 10/6/13 show topics: cannot un-mute YouTube videos, Microsoft patch Tuesday’s 10th anniversary, Windows 8.1 update coming Oct 18th, Microsoft is no longer going to offer Windows ‘Upgrade’ software,  Google Chrome’s new ‘Search by Image’ function, uPnP, forwarding ports on router to DVR, finding your lost smartphone, memory problem, VGA to DVI?…

Youtube mute issue

Here’s a temporary workaround for the Youtube / no sound issue: First,  try clearing your browser’s cache and cookies, and/or try this: The mute will keep coming back for each video you watch, but you can get your sound back each time by pausing the video, right clicking the little X by the speaker symbol and then clicking the speaker symbol itself.  Then start the video again. Youtube has acknowledged this ‘bug’ and should have it fixed soon.

Find your lost or stolen phone

Losing your smartphone is not a good feeling.  Make sure you have these enabled to help you locate your lost or stolen smartphone (and here’s the links to the websites where you can locate your device): Android Device Manager: https://www.google.com/android/devicemanager Apple iCloud:  Locate your device Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).  

Will running Windows XP within Windows 7 protect it?

(this is a follow-up question from a listener regarding the discontinuation of updates for Windows XP in 2014) Q – I read your article about running XP in Windows 8 which raises and interesting point; can XP be easily run on a Windows 7 machine as well?  If it can, then would the Windows 7 security updates protect it? A – Yes.  You can definitely run a ‘virtual’ Windows XP machine within Windows 7.  There’s even an ‘XP Mode’ from Microsoft that integrates into Windows 7 Professional that allows older XP programs to run almost seamlessly in the Windows 7 environment, … Continue reading

Replacing an XP Desktop

I received a great question by email from a radio show listener.  Here’s a brief description of his situation: Q – With Microsoft discontinuing support for Windows XP in 2014, he is considering replacing his 10-year old Desktop PC.  He also has a newer laptop with Windows 7 and mostly does web surfing, checking and printing emails, Skype, typing letters and a very CPU intensive function of burning videos to DVD (now it takes about 4-5 hours to do this on his desktop, which runs overnight since the PC is practically useless for anything else while the rendering takes place). … Continue reading

How to Erase your Smartphone before Trade-In/Selling/Giving Away

We store a lot of personal data these days on our smartphones (and about 60% of everyone in the U.S. has a smartphone!).  When it’s time for a new phone and you are considering selling, trading-in or giving away your old one, it’s very important to erase all of this data to protect it from getting into the wrong hands.  It’s not difficult to do and although most people receiving the phones are honest, it’s not worth taking the risk to let ‘them’ have your phone and all of it’s contents. Notes/Warnings: Performing this Reset/Erase will PERMANENTLY DELETE ALL of … Continue reading

Run your XP system in Windows 8

I’m sure you’ve heard by now that Microsoft is discontinuing support for Windows XP (no more security updates will be made available after April 2014).  Maybe you have some important programs that won’t run on a new version of Windows that make your old Windows XP system indispensable.  Here’s a way to ‘keep’ your old Windows XP machine without keeping the machine itself.  It turns your old operating system into a ‘virtual’ machine that runs within your new Windows 8 computer. Here’s an article where you can get more info and goes through the process step-by-step: http://www.techrepublic.com/blog/windows-and-office/run-your-windows-xp-system-in-windows-8-with-vmware/ It does involve … Continue reading

WiFi Security in a Public Location

Whether you’re on vacation in the hotel’s lobby, sitting in a coffee shop or having breakfast with a colleague in a local diner, free public WiFi is available everywhere.  What we should remember though is that these Public WiFi networks are UN-ENCRYPTED – meaning that you are potentially sending out into the air your passwords (if you are checking your email, for example) and lots of personal information.  These public WiFi hotspots are great places for criminals to hang out with their laptops and suck up all of this precious data because they can easily connect to the same network … Continue reading